General Terms and Conditions for EXCHAiNGE registration

Registration, cancellation

Please register in writing using the personalized registration form on our website. If you do not register using the personalized form, please be sure to provide the name of the registrant and the complete mailing and/or billing address of the company, including phone number, fax number, and e-mail address.

Registration is binding. All registrations are processed in the order in which they are received. Together with your registration confirmation, we will send you detailed information on the event site and hotel. We will notify you promptly if the event is overbooked. Registrations are binding even if the registration confirmation is not received or is delayed.

There is no charge for registration if we receive a written cancellation by August 25, 2017. The full fee will be billed for any registrations canceled after that date, whether or not the registrant attends the event. If you cancel your registration, please remember to cancel your hotel reservation as well.

You may designate a representative to take the place of the registrant at any time without additional cost.

Changes in registration (to another event) are treated as cancellations.

To meet the cancellation deadline, cancellations must be received in writing by the event organizer via mail, fax, or e-mail.

Cancellation of event, liability

We reserve the right to cancel the event due to insufficient demand or an insufficient number of registrants or for other reasons beyond our control (sudden illness of presenters, force majeure, etc.). Any registration fees you have already paid will be refunded.

Any further claims for liability or losses that do not involve injury to life, limb, or health are excluded except in cases of willful misconduct or gross negligence on our part. The same applies to violations of contractual obligations that are material to the proper performance of the contract and on which the counterparty typically relies. In such cases, liability is limited to the foreseeable losses typical for this type of agreement. Please keep this in mind when booking your airline or rail tickets.

EUROEXPO Messe- und Kongress-GmbH and its legal representatives and agents are excluded from liability for other losses in cases of slight negligence. Liability in cases of gross negligence and willful misconduct remains unaffected. Registrants are responsible for any personal belongings they bring to the event site or into the conference rooms. The event organizer assumes no liability for loss, damage, or destruction except in cases of gross negligence or willful misconduct.

Right to make changes

We are entitled to make any necessary changes or modifications to the content, methodology, or organization before or during the event if such changes do not significantly impact the event’s benefit to the registrant. We are entitled to replace the scheduled presenters if necessary (in the event of illness or injury, etc.) by other persons equally qualified to present on the scheduled topic.

Travel, overnight stays, hotels

The price does not include the costs of travel and overnight stays. A contingent of rooms has been set aside for EXCHAiNGE registrants in the hotels recommended by the event organizer. Please make your own hotel reservations and tell the hotel which event you are attending.


The written materials for EXCHAiNGE are protected by copyright and may therefore not be copied or distributed without the consent of the event organizer.
The documents made available have been prepared according to the best knowledge and understanding of their authors, but no liability can be assumed or assurance offered that their content is correct, up to date, complete, and of high quality. Resale of the event materials is prohibited.

Data privacy and storage

All contracts under these General Terms and Conditions are subject exclusively to German law to the exclusion of the United Nations Convention on the International Sale of Goods. No other general terms and conditions apply. Notice pursuant to the Federal Data Protection Act (BDSG),

Section 33: Customer data is stored and processed in strict compliance with the Federal Data Protection Act (BDSG) by the event organizer, neutral service providers contracted by the event organizer, and business partners.

The customer data used for processing and billing purposes includes your name, the name of your company, the mailing address of you or your company, your phone number, and your e-mail address. This required data is also stored and used for the purpose of notifying you about our future events. You can opt out of the use of your data for marketing purposes by sending us a written request to EUROEXPO Messe- und Kongress-GmbH,  Joseph-Dollinger-Bogen 7, 80807 Munich, Germany.

You consent to have Deutsche Post AG provide the event organizer with your current address if materials sent to the last known address cannot be delivered (Postal Service Data Privacy Regulation, Section 4).

Scope of services

The advertised registration fees cover attendance at EXCHAiNGE, attendance at the evening ceremony, the conference materials, beverages at the conference, refreshments during the breaks, and lunch.

Pricing, default

The advertised prices (including cancellation fees) are net prices subject to statutory value-added tax.

Invoices are due and payable in full immediately upon receipt. Registrants who have not paid an invoice within 30 days of the due date and date of receipt are in default. This applies to registrants who are consumers only if such consequences have been specifically noted on the invoice. In the event of default, the event organizer is entitled to charge consumers default interest of 5% above the base rate. Contract parties that are not consumers are subject to a default interest rate of 8% above the base rate. The event organizer retains the right to claim any losses in excess of this amount. The event organizer may assess a fee of 5 euros for each payment reminder issued after payment is in default.

Final provisions

Payment to the event organizer 

Account information: EUROEXPO Messe- und Kongress-GmbH
Deutsche Bank München 
IBAN DE40 7007 0010 0021 4445 00
Sitz München, Registergericht München
HRB 114550
Account no. 0 213 132,

The place of performance is the headquarters of the event organizer in Munich, Germany. The venue for all disputes with merchants and with legal entities and special funds governed by public law concerning transactions under these General Terms and Conditions, including event management, is Munich.

EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 7, 80807 Munich, Germany
Sitz und Registergericht München HRA 48 372
Geschäftsführer: Christoph Huss, Peter Kazander, Dr. Petra Seebauer
USt-IdNr.: DE 812 104 196

All contracts under these General Terms and Conditions are subject exclusively to German law to the exclusion of the United Nations Convention on the International Sale of Goods. No other general terms and conditions apply.
The registrant may offset or reduce a claim by the event organizer only with a counterclaim that is not disputed or has been recognized by a final legal judgment.
If individual provisions of these General Terms and Conditions for the event are or become invalid or void, the validity of the remaining provisions is not affected. In all other instances, the provisions of the law apply.

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